5 Things to Consider Before Choosing a SunSystems Partner

As a versatile and flexible financial management system (FMS), there is no doubt that Infor SunSystems is powerful enough to meet all of your organisation’s accounting needs and streamline your financial processes in a way that can help you make better and faster business decisions.

However, for you to be able to access this level of benefit and get the most out of your Sun accounting software investment, you need capable hands who can competently implement and customise the software, and provide much-needed support.

Choosing the right accounting software for your organisation is the first step toward implementing a robust financial management strategy, but also choosing the right team to take along with you on the journey is crucial for your long-term success.

Here are 5 things to consider when making a decision about who to work with as your SunSystems partner:

1. Depth of Experience

Has the provider been helping clients get results? How long have they been doing it? Do a thorough background check to see their level of experience and establishment.

Partnering with a SunSystems provider who has several years in the industry will give you access to a wealth of experience and knowledge that not only brings about a smooth and seamless transition, but also ensures that you achieve results worth your investment.

The opposite would be the case if you partner with an inexperienced provider — longer implementation times and inefficient handling of unexpected obstacles would be very common, both of which often affect profitability and growth.

2. Costs of the Service

A good Infor SunSystems partner will aim to save you money while increasing your productivity, return on investment, and overall bottom line.

Although the prices for SunSystems are set by the software author and it differs for organisations based on the number of user licenses and SunSystems modules acquired, there are other cost variables you’d have to consider when working with a SunSystems partner.

Top of the list are the services you would need — think application consultancy, implementation, customisation, project management, cloud hosting, data conversion, data migration, server selection/configuration, integration, etc.

An ideal SunSystems solution provider should be flexible enough to let you choose — from among their offerings — the services to use based on your needs and then charge you based on those services you actually use.

If a potential partner is quoting you unsubstantiated fees, you might have to reconsider your choice of SunSystems partnership.

3. Support from Your SunSystems Partner

It’s not uncommon for organisations that use comprehensive accounting software such as SunSystems to run into challenging questions. Thus as a highly configurable solution, Sun accounting software requires the best category of both technical and business support to implement, customise, and keep it running.

This is especially true for organisations that are shifting from paper-based accounting systems to digitalisation, or even for those who have used accounting software before but are new to SunSystems.

4. Knowledge Transfer and Training

You’d agree that adapting to an entirely new system for business operations may not necessarily be a five-finger exercise for your employees.

So while your SunSystems partner will be providing post-go-live support, it is almost always necessary to equip your staff with apt skills and efficient knowledge to operate the software.

Check to see if the partner has adequate programs — training, webinars, courses, etc. — in place for the transfer of knowledge to your in-house team.

5. Industry-specific Expertise

At SunSystems’ core is ample flexibility which makes it highly customisable for any industry, plus the software packs multifold integration capabilities.

But how much of these flexibilities and capabilities your organisation enjoys are determined by the expertise of your chosen SunSystems partner.

If the partner company has deep industry knowledge and expertise, it will reflect in the potential implementation and customisation options they present to you. And the more options you have available, the bigger the list of goodies you can get from the powerful financial management software.

Conclusion

It’s not enough just to start implementing SunSystems as your financial accounting software. You need a reliable SunSystems partner capable of turning your software investment into improved efficiency, reduced costs, greater revenue, and generally a worthwhile experience.

For that to happen, the above 5 considerations are vital.

The good news is that FinanSys can offer your organisation all of these and more. As the world’s most trusted SunSystems partner, FinanSys focuses 100% on Sun accounting system. This enables us to provide our numerous happy clients with such a level of quality service as you won’t find anywhere else.

If you need to talk to a reliable SunSystems service provider, then call us on +44 20 7456 9833.