NetSuite is a leading provider of cloud-based business management software. As a business grows, it often becomes necessary to upgrade to a more sophisticated software system. When the time comes to make the switch to NetSuite, it’s important to find the right partner. Here are seven things to look for in a NetSuite solutions partner:
1. Experience and expertise
Without adequate experience and expertise, a partner can’t provide the best possible service and support for your NetSuite implementation.
Look for a partner that has a long history of working with NetSuite and that can help you make the most of the software’s features; a long history of helping businesses migrate to and use NetSuite.
This type of partner can help you navigate the complex waters of this powerful software and ensure a successful implementation.
They’ll also be able to provide valuable insights and advice on how to get the most out of NetSuite for your unique business needs.
2. Technical proficiency
A good NetSuite solutions partner will also have a proven track record of technical proficiency.
Look for a partner with a team of experts who can help you configure and customise NetSuite to meet your needs. Your chosen partner should be able to help you with everything from set-up to data migration and integration.
They’ll also have the expertise to help you maximise the potential of NetSuite’s many features and modules as well as be able to troubleshoot any potential problems that may arise.
Although an easy-to-use tool, NetSuite can be sophisticated to set up. A good NetSuite solutions partner should have the technical strength to guide you through technical challenges as they crop up so you can reap the full benefits of this powerful ERP software.
3. Quality support
Another important aspect of any successful business relationship is quality support. This includes everything from pre-sales assistance to post-implementation service, maintenance and upgrade.
A competent NetSuite partner will be committed to helping you with all aspects of your system transformation. They’ll bring several years of experience supporting NetSuite customers, which means they’ll understand your unique needs and concerns before they arise.
They’ll also be available for ongoing support when needed to ensure your business operations run smoothly at all times. Their team should know how to manage common issues in order to keep your system performing at peak efficiency without unnecessary interruptions in service.
4. Proven track record
Work with a NetSuite implementation partner that has a proven track record of success. They should have a long list of happy clients who have seen real business results after working with them.
The partner you choose should also have a robust project management methodology in place so you can be assured of on-time and on-budget implementations. Their team should be well-organised and experienced in managing complex projects.
It’s also good for you to find out the longevity of their customers. If their customers leave them after a short period of time, find out why as this could be a red flag.
5. Ability to understand your requirements
A good partner will take the time to understand your unique business requirements and goals. They’ll ask a lot of questions in order to get a clear understanding of what you need from NetSuite.
Only then will they be able to recommend the right software configuration and customisation for your business. They’ll also be able to develop a migration plan that meets your specific needs and timeline.
6. Commitment to training and education
Your NetSuite partner should be committed to comprehensive training and helpful education for your team to learn how to use NetSuite to its fullest potential.
They should have a range of training options available, from online tutorials to in-person workshops. They’ll also be able to offer customised training to fit the specific needs of your business.
This training is essential for getting the most out of NetSuite and will help you hit the ground running with your new software.
7. Value-Added Services
A top-quality NetSuite partner offers a wide range of value-added services that can help improve your business efficiency and performance. These services can include:
- Requirements Gathering
- Business Analysis
- Systems Design and Configuration
- Systems Applications Consulting
- Systems Integration
- Financial, Management, and Ad Hoc Report Development
- End-User Training
- Validation and Optimisation
- User Acceptance Testing
- Migration and Cut-over Management
- Post-Project Review
- Project Management throughout
- Ad Hoc Consultancy
- System Evaluation
- Business and Technical System Health Checks
- Process Improvements
- Implementation of new modules
The partner should also be able to provide valuable insights and advice on how to get the most out of NetSuite for your unique business needs. With their help, you’ll be able to maximise the potential of this powerful software and improve your bottom line.
If you’re looking for an experienced NetSuite solutions partner, look no further than FinanSys.
We have been implementing new Financial Management Systems for businesses for more than two decades, and we offer an unrivalled level of experience and knowledge in this area.
We’ll work with you to understand your business requirements and goals, and then provide a customised plan for success.
Book a call directly into our calendar today to find out more.
