NetSuite SuiteCommerce CRM Module
The NetSuite SuiteCommerce CRM Module runs as an integral part of your commerce platform – providing a 360-degree view of each customer from all channels and touchpoints. This means everyone who interfaces with the customer — sales, support and service — has access to real-time customer data.
The CRM module eliminates silos while giving you unprecedented visibility into your customers’ browsing and shopping activities. With this, you can deliver a personalised and engaging shopping experience and build customer loyalty with your brand.
Once you’ve garnered a full understanding of customers’ preferences and interactions — and combine them with powerful information management software in a single platform — you can use the data to meet and exceed customer expectations by combining each of your department’s data.
Key Benefits of the NetSuite SuiteCommerce CRM Module
- Access a single view of a customer across all channels for seamless visibility into all online, in-store and call-centre transactions and interactions
- Build rich customer profiles based on behaviours and interactions — share with sales, marketing and support personnel
- Create target segments for highly focused, personalised upsell and cross-sell campaigns and promotions
- Understand your customers’ true lifetime value — including the ability to quantify promotional and marketing costs as well as product margin
- Reduce service costs while improving customer satisfaction and retention
- Create an accurate, well-managed single view of your customer data
- Build buyer personas and profiles and distribute them to your teams
- Improve the targeting of your marketing campaigns
- Lower your costs by providing consistent customer services
By purchasing NetSuite through FinanSys and/or being on our NetSuite support, you can take advantage of a unique offer that is not available through any other provider of NetSuite.
You will get a 1:1 license of UniFi at no additional cost.
With the UniFi subscription, you will receive a variety of features and apps, including Credit Based Users, Middleware & Integration Engine, HR, Enterprise Asset Management, Accounting Automation and Business Intelligence (to name a few!).
This is a great benefit for NetSuite users who typically have to purchase full user licences and implement various third-party software to meet these needs.
This offer from FinanSys provides a cost-effective solution for organisations looking to enhance NetSuite, automate their processes and strengthen their reporting capabilities.
UniFi is an all-in-one solution that facilitates a limitless number of use cases at no extra cost. Making FinanSys the most affordable provider of NetSuite.
Find out why UniFi was created here.
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WHY CHOOSE FINANSYS AS YOUR NETSUITE SOLUTION PROVIDER
FinanSys is a full-service NetSuite Partner with a proven track record of success. We’ve been implementing ERP and financial management solutions for over two decades in a range of industries. To us, it’s not just work — we take pride in the quality of the solutions we deliver and we aren’t satisfied until your projects meet the highest standards. Our team takes keen interest in understanding your requirements and each project, large or small, is done with unmatched attention to every detail.
