FinanSys Cloud
Hosting designed to scale seamlessly, for the growing needs of your business.
SunSystems is a flexible, feature-rich financial management system which, if deployed, managed and supported correctly, realises significant business benefits. But these advantages are only achieved if the overall business ecosystem is able to deliver expertise in the following areas:
- Hardware and infrastructure
- Microsoft operating systems
- Backups and disaster recovery
- Database management
- Provision of SunSystems and associated solutions
- Implementation and functional configuration of SunSystems
- Proactive maintenance and support of SunSystems and the back office technology and infrastructure.
How Can We Help?
Why not download the SunSystems Hosting PDF or book a free demo
Launched in 2012, FinanSys Cloud became the first hosting solution dedicated to and optimised for SunSystems. A one-stop provider of all the above, it delivers seamless support and maximum up time, enabling you to run the most important thing for you – your finance department.
FinanSys Cloud provides secure SunSystems hosting and, being a dedicated environment (i.e. a private cloud as opposed to the more common multi-tenanted cloud), eliminates the problem of housing and maintaining computer hardware and the associated infrastructure. FinanSys Cloud is managed by a group of professionals, maintaining the supporting infrastructure, database, system backups, disaster recovery, system monitoring and software upgrades. A fully managed service, with a single point of contact for the customer.
For Users Who Want Cloud But Not SaaS
FinanSys Cloud is a private, managed cloud hosting solution for SunSystems users who want the benefits of the cloud without moving to SaaS (SunSystems Cloud).
You get dedicated hosting, full control over your SunSystems environment, and expert support from FinanSys.
It is an ideal steppingstone for organisations wanting flexibility and reduced internal IT burden.
FinanSys Cloud Hosting Benefits:
Easy to use – The full features and functionality of SunSystems and Q&A10 reporting… all delivered via a web browser.
Reliability – A load-balanced architecture, redundancy across two data centres, disaster recovery, regular hardware upgrades and an uptime guarantee of 99.99%.
Expertise – People that understand the software, financial application, technology and infrastructure framework.
Maintenance – 24/7 round-the-clock maintenance, upgrades and system monitoring.
Helpdesk – Keep your internal resources focused on important projects and leave the ongoing maintenance to our managed services team.
Cost – Economies of scale, efficiencies and in-house expertise all contribute to cost savings from using FinanSys Cloud.
Perfect for both SMBs and Enterprise Businesses, who may not have IT staff or the funds to invest in onsite hardware, or wish to relieve the burden on internal IT and resources associated with managing onsite infrastructure. Our solution can also be used to replace an ageing infrastructure, or to extend a current IT system, creating a hybrid model.
Scalability – FinanSys Cloud is designed and finely-tuned to scale seamlessly and meet the growing needs and changing landscape of your business.
Accessibility – FinanSys Cloud is a worldwide service, giving users in different countries or continents access to the same information, in real time, without the need for complicated VPNs. It is accessible via all major browsers.
Secure – HTTPS secure web browser access with 2048 bit SSL encryption. Additionally, FinanSys is ISO 27001 certified and SOC 2 Type 2 compliant.
Want to know more about FinanSys Cloud?
Backup and Disaster Recovery:
- SunSystems hosting is synchronised online to a separate backup storage and a separate data centre every 15 minutes
- Failover process completed within 30 minutes
- SQL data and critical files backed up in 15 minutes intervals
- Standard primary retention period 30 days (but can be extended to meet your requirements)
- Online replication of critical data to a secondary data centre every 15 minutes
Additional Value-Added Services for an Additional Fee
- Proactive monitoring of all required services, 24×7
- Availability and performance monitoring
- Updates and patching on regular basis
- Based on the Microsoft System Centre product family.
Monitoring and Maintenance
- File, Exchange and other application hosting
- Outsourced IT support
- Hosted telephony (VoIP).
Prospective customers can learn more about our cloud offering on our FAQ page.
Existing customers can find our simple to use ‘How-to Guides’ and further information about our remote support access on our Customer Support page.
FinanSys Cloud Support
Remote support and meetings for assistance. The software allows access to your computer to diagnose and fix any issues.
You can access this via your web browser or by configuring the Citrix Receiver on local computer. Client operating systems supported by FinanSys Cloud are:
- Windows 7 and above
- Mac OSX
- Apple iOS (iPhone, iPad)
- Android 4.x and above (smartphones and tablets)
Please ensure you have your FinanSys Cloud login credentials (username and password) available before continuing.
Login here or by clicking the “Customer Login” button. Click the Box to agree to the license agreement once read, and click Install.Click “Run”, the “Start” and read the license agreement before clicking to accept it, and then “Next”. Do not click the “Enable Single Sign-on” box, and then click “Next”.
Finally, choose “No, Thanks” to joining the Citrix Customer Experience Improvement Program, and then “Install”. The installation will take a little time to complete.
Login here or by clicking the “Customer Login” button. Enter your allocated username and password. You should then see Favourites, Desktops and Apps, and you can use published applications by clicking “Apps”. If prompted, click “Allow” to allow Citrix to run, and click to not show the warning again. Go through the same process if prompted to allow access to your computer.
New features enable running Published Apps or Published Desktops without accessing the FinanSys Cloud Services Portal. Login to the Portal as per the web instructions above, and once logged in, click your username and then “Activate”, then when the dialogue box appears, click “Open”. Next, click “Add” before entering your username and password. Once the Citrix Receiver has been activated, Apps and Desktops can be run without a browser. As long as you are online, you just need to double-click on the Citrix Receiver icon in your task tray.
Users can now place Applications or Published Desktop Items directly within their start menu or on their desktop. You will need to install the Citrix Receiver, as described above. To configure this, run it from your task tray – you may need to put in your login details. Add Apps or Desktops to your favourites as desired. These can be removed at any time. Adding these as favourites automatically adds the icon in the start menu and desktop.
Login in the Customer Portal, and once logged in, click on your username on the top-right. Click “Change Password”. Click “Continue”, then enter your current password. Type your new password twice to confirm and click “OK”.
Occasionally, an issue may occur using the usual method, we FinanSys provides a Secondary Access Point. To use this, simply go to https://drlogin.finansyscloud.com and use your normal login details.
For existing customers, if you have been directed here by our support team, you can download TeamViewer below:
You can also visit our Frequently Asked Questions Page for further information.
How Can We Help?
Why not download our SunSystems Hosting PDF or Book a free demo.