NetSuite Frequently Asked Questions

NetSuite Frequently Asked Questions

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Owned by Oracle, NetSuite is a cloud-based enterprise resource planning (ERP) software suite that helps businesses manage their financials, operations, and customer relations. It offers a variety of features, including order management, inventory management, CRM, and e-commerce. NetSuite also offers industry-specific solutions for businesses in the retail, manufacturing, and service industries.

NetSuite is used to manage all of a business’ needs from accounting, reporting, inventory, invoices, marketing, CRM, eCommerce, order management, and human resources. It is the most popular business management software. Typically, companies outgrow products like QuickBooks and switch to NetSuite.

Broadly speaking, NetSuite offers the world’s most complete cloud-based business management suite of software solutions. This includes Financials/ERP, CRM, Ecommerce, and Professional Services Automation. Others are Inventory Management, Order & Billing Management, Marketing Automation, and more.

NetSuite provides functionality out of the box to meet and adapt to a variety of industry requirements. Whether for global software companies with unique revenue recognition needs, manufacturers or wholesale distributors with multi-site inventory and production, professional services organisations with disparate professional services resources and complex multi-currency client billing, or a retail business with multiple channels, NetSuite is the only cloud ERP system with the depth, breadth, and flexibility of functionality to meet these needs.

From start-ups and mid-market businesses to large multi-national enterprises, NetSuite empowers businesses, both private and public, to unlock growth potential.

NetSuite has been meeting the needs of hospitality, financial services, banking, software, not-for-profit, professional services and dozens of other industries worldwide. Customers from 18 different business sectors from Energy and Finance to Hospitality and Property Management. Examples of customers from these sectors include:

Energy: Energy Matters, Photon Energy

Financial Services/Real Estate: SoFi, Capital General Partners, FELS Group GmbH, Harcourts International, Knox Financial, JLT Australia, Virgin Money Australia, Avant

Restaurant & Hospitality: Guzman & Gomez, Naumi Hotels, MD Restaurant Group, Global Food Solutions, Coda Coffee, Aqua Expedition

Yes, NetSuite SuiteTalk supports SOAP Webservices. You can also use RESTlets for integration and extract data from NetSuite using ODBC, JDBC, or ADO.NET.

The price will depend on the nature of the solution you require.

All software hosting, upgrades, and maintenance costs are included in the subscription.

Your NetSuite contract is for a minimum period of one year and a maximum of three years.

With a multi-year contract, you are able to lock in the annual license costs as well as the costs of any additions for up to 8 years.

When you buy NetSuite through a partner, your license cost, discounts, and terms are the same as if you purchased NetSuite directly. Benefits of working with a partner include free support, industry sector best practices, deep vertical knowledge, trusted advice, quick resolution of issues, a cost-effective way to get started with NetSuite, a team of experienced experts to easily collaborate with your in-house team, and more.

An official NetSuite Partner provides a team of NetSuite experts that will help you with your NetSuite solution from start to finish. The partner will provide ongoing support and maintenance services, professional & expert implementation from scoping out to go-live, testing, training and customer service, wherever you are. A partner also helps with customisations and integrations as well as industry-specific solutions.

No, NetSuite is a totally scalable solution with support for any number of users ranging from one to thousands.

From the start of your project to go live, it would take on average 3-6 months dependent upon the work needed. Each customer solution will need different levels of effort. A typical project timeline covers the key project elements of a new ERP solution implementation. Visit our NetSuite Project Calendar Timeline page to learn more!

Yes, NetSuite is a hosted (On Demand) subscription-based service provided via the Internet.

The Service Level Target Up-time is 99.5% for each month. You can also check the live status here:

Yes, NetSuite currently supports 27 languages.

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