NetSuite SuiteCommerce CRM Module
The NetSuite SuiteCommerce CRM Module runs as an integral part of your commerce platform, providing a 360-degree view of each customer from all channels and touchpoints. This means everyone who interfaces with the customer — sales, support and service — can access real-time customer data.
The CRM module eliminates silos while giving you unprecedented visibility into your customers’ browsing and shopping activities. With this, you can deliver a personalised and engaging shopping experience and build customer loyalty with your brand.
Once you have garnered a full understanding of customers’ preferences and interactions — and combined them with powerful information management software in a single platform — you can use the data to meet and exceed customer expectations by combining each of your department’s data.
Key Benefits of the NetSuite SuiteCommerce CRM Module
- Access a single view of a customer across all channels for seamless visibility into all online, in-store and call-centre transactions and interactions
- Build rich customer profiles based on behaviours and interactions — share with sales, marketing and support personnel
- Create target segments for highly focused, personalised upsell and cross-sell campaigns and promotions
- Understand your customers’ true lifetime value — including the ability to quantify promotional and marketing costs as well as product margin
- Reduce service costs while improving customer satisfaction and retention
- Create an accurate, well-managed single view of your customer data
- Build buyer personas and profiles and distribute them to your teams
- Improve the targeting of your marketing campaigns
- Lower your costs by providing consistent customer services
By purchasing NetSuite or opting for enhanced support from FinanSys, you’ll receive one full UniFi user subscription licence for each supported user — valid for as long as you remain on support.
With the UniFi subscription, you will receive a variety of features and apps, including No-code Application Builder, Middleware & Integration Engine, HR, Enterprise Asset Management, Accounting Automation and Business Intelligence (plus many more).
This is a great benefit for NetSuite users, who typically purchase full user licences and implement various third-party software to meet these needs.
This offer from FinanSys provides a cost-effective solution for organisations looking to enhance NetSuite, automate their processes, and strengthen their reporting capabilities.
UniFi is an all-in-one solution that facilitates a limitless number of use cases. It’s designed to reduce your tech stack, integrate all your systems for a single source of truth, reduce costs, eliminate data rekeying and automate any process.
You cannot get this 1:1 licence bundle by going to NetSuite directly, so please contact us to find out more.
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WHY CHOOSE FINANSYS AS YOUR NETSUITE SOLUTION PROVIDER
FinanSys is a full-service NetSuite Solution Provider Partner with a track record of success. We have been implementing ERP and financial management solutions for over two decades in a range of industries. For us, every project is more than just a deliverable — it’s a partnership. We take genuine pride in the solutions we deliver and are only satisfied when your implementation meets the highest standards. Whether your project is large or small, our team applies meticulous attention to detail, taking the time to understand your unique requirements and business goals to ensure a tailored, effective outcome.
