By automating bottlenecks, preventing mistakes, and creating a smooth flow from sales quotation to order fulfilment, NetSuite Order Management improves the efficiency of your supply chain and streamlines your entire order process. The result is timely invoicing and payment. 

This powerful, cloud-based solution automates and manages the life cycle of an order — from the moment a customer places an order to post-sales service.  

This allows you to keep track of and manage the flow of information across all of your fulfilment points and providers, which is beneficial in improving recordkeeping accuracy and facilitating complicated procedures such as split shipments and dropship tracking. 

Going forward, your orders can be processed rapidly and efficiently, minimising any delays, thanks to NetSuite Order Management.

NetSuite Order Management Benefits

• Automate Order Processing. Eliminate time-consuming and error-prone manual activities that create bottlenecks, allowing orders to be fulfilled promptly and correctly. 
• Increase On-Time Delivery. Define your own standards and rules to optimise fulfillment for all of your locations, including warehouses, retail outlets, and vendors. 
• Work as a unit. Connect the sales, finance, and operations departments to enhance quote accuracy, eliminate billing mistakes, and improve revenue recognition procedures. 
• Reduce Shipping Costs. Choose the optimal shipping destination based on proximity or product availability. 
• Buy Anywhere, Fulfil Anywhere, Return Anywhere. Deliver an omnichannel experience that allows consumers to purchase anywhere, pick up from anywhere, and return anywhere. 

Key Features

Multichannel Order Management 

Intelligently determine the finest way to fulfil orders based on current global inventory availability and predetermined business rules. Meet customer delivery requirements, such as direct shipment from a warehouse and store fulfilment. 

Sales Order Management 

Cash flow can be improved by automating the order-to-cash process, reducing bottlenecks, and optimising processes to ensure that orders are delivered on time and within budget. 

Returns Management 

Extend the omnichannel experience across returns and exchanges. Establish rules for accepting returns from all channels, providing exchanges and managing the credit process. 

Pricing Management 

Manage, regulate, and update pricing to optimise earnings. Create a variety of price levels and customer- and currency-specific pricing. Create special offers for all sales channels, including online, call centres, and purchase orders. You’ll have all of the data you need to assess the performance of your pricing strategies.