If you’re in the vanguard of your organisation’s new ERP software implementation project, it can be tough when you need all the workers to be on board. It is not uncommon for staff to have difficulties adopting a new system.
Usually, the project team would need to work with IT and leaders from across departments that use the system on getting workers to adopt it.
But to achieve success, you need to follow the right approach for those who are struggling to change.
What can you do to improve employee adoption of your new business tool? Here are seven tips that work:
1. Tell your employees about the value of the ERP software implementation
The first thing to do is to sell the value and benefits of the tool to your people.
When all they see are challenges, it can get frustrating. But in reality, ERP software has a lot of benefits that can help the employees and the entire organisation.
For instance, ERP software is useful for improving the efficiency, accuracy, productivity, and performance of your organisation and to maximise profits. If your employees understand clearly that the ERP is for their own benefits, they’ll be excited up to work with it.
You just need to explain to them what these benefits are and show them how they will directly benefit from the new technology.
2. Let them own it
If you give users a sense of ownership of the business management tool, they will feel more inclined to adopt it as their own, from modifying work processes to ensuring data quality is up to standards.
One effective way to do this is to involve them from the onset. When they participate in the ERP planning and deployment process, it’s much easier for them to adopt it.
3. Communicate with your workers on a regular basis
Make sure you keep communicating with your staff about the new system, especially those who are struggling the most to adopt it.
You need to coach them on any issues they may have encountered so far and resolve these as soon as possible so everyone stays motivated and engaged.
4. Get excited about it
There should be some levels of excitement coming from the project implementation team. If you don’t get excited about it, it’ll be difficult for others to do the same.
But if you’re excited, the excitement will spread across to the rest of the company and this can help you achieve ERP success.
5. Enlist the help of internal influencers
If you want to quickly get your team and workers on board with the new business process software, it’s best to start by finding influencers among them.
Once these influencers are fully invested and passionate about the ERP, then you can use their influence over other employees in order to spread positivity throughout the organisation and motivate everyone else.
6. Keep it simple for the end-users
One key reason why people stay away from new systems is if it seems difficult to use.
As much as you can, ensure that the product is easy enough for the end-users. One way to achieve this is to select an easy-to-use ERP tool such as NetSuite.
NetSuite’s ERP software is designed to get you up and running in no time. Furthermore, it has an intuitive user interface that simplifies how users do their jobs, thereby eliminating objections and promoting adoption.
Another way to make your new software easy for users is to train them on how to use it effectively, which is our next point.
7. Train the users
The ERP implementation project team would have to work hand-in-hand with the vendor to training users to use the ERP software tool. It’s best that workers are trained before rolling out the ERP system.
During training, encourage your employees to ask questions and give them all the answers they need until they’re satisfied.
This is why it is important to select a provider that knows the solution inside and out. For instance, FinanSys runs a range of useful training courses designed to make the financial system simpler to understand and to equip users with the skills they need to operate it more efficiently.
Conclusion
ERP software boasts key benefits for organisations but it is possible for organisations to struggle to get workers to adopt new systems fully. However, with the proper ERP adoption strategy just as we’ve shared above, you’ll have ERP success without any problems.
FinanSys specialises in providing top-notch ERP solutions from NetSuite, including financial management software, professional services automation, CRM, and eCommerce solutions.
Contact us today to learn more about how our ERP solutions can benefit your organisation.
