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Why Software Companies Struggle with Profitability Insights—and How to Fix It

     

    Software companies face unique challenges when tracking and analysing profitability. One of the most pressing issues is the lack of granular metrics—by customer, product, or even region.  

    Without this detailed visibility, finance teams are left in the dark about which areas of the business are truly driving profit.  

    This not only hampers decision-making but also frustrates the C-suite, who depend on accurate, comprehensive insights to guide strategy. 

    To complicate matters, data is often scattered across multiple systems—like Salesforce for sales data, Jira for project tracking, and ticketing systems for customer support.

    Pulling this information together into a cohesive view is a time-consuming, error-prone process that many teams struggle to maintain. 

    The Cost of Poor Profitability Insights 

    The inability to drill down into profitability has several knock-on effects.  

    Misallocation of resources, unchecked customer churn, and unprofitable product lines are just a few examples.  

    When finance can’t provide clear metrics, the entire organisation is left guessing.  

    This inefficiency can lead to stagnation, slower growth, and missed opportunities in an industry that thrives on rapid innovation and responsiveness. 

    NetSuite from FinanSys: Just What Your SaaS Business Needs 

    NetSuite, implemented by FinanSys, addresses these challenges by delivering advanced profitability analysis tools. 

    Unlike off-the-shelf solutions, our approach ensures you can track performance by customer, product, or region with precision.  

    We configure NetSuite’s powerful reporting capabilities to align with your key performance indicators (KPIs), offering insights that go far beyond standard financial metrics. 

    But the value doesn’t stop there. To give your leadership team the full picture, you need more than just financial data.  

    That’s where UniFi Business Intelligence comes in. 

    Bridging Finance and Operations with UniFi BI 

    UniFi BI, a next-generation business intelligence platform, enhances NetSuite’s capabilities by integrating data from multiple systems to give you a single source of truth. 

    Imagine combining customer profitability metrics with operational data, such as customer retention or churn rates.  

    With UniFi BI, this is not only possible but seamless. 

    UniFi can pull data from platforms like Salesforce, Jira, and ticketing systems, allowing you to analyse financial and operational performance side-by-side. 

    By merging data streams, your finance and operations teams can provide the C-suite with actionable insights to drive strategy and growth. 

    Why Work with FinanSys? 

    When you partner with FinanSys for NetSuite, you’re not just buying software—you’re partnering with a dedicated team with nearly three decades of experience.  

    We go beyond implementation to offer configuration, training, and ongoing support, ensuring your system evolves alongside your business. Our customer retention rate of 94% speaks volumes about the trust hundreds of global organisations place in us. 

    Plus, we offer an exclusive advantage: every NetSuite subscription through FinanSys includes a 1:1 UniFi licence at no additional cost.  

    This means you get cutting-edge reporting and integration capabilities that would typically require costly third-party software. 

    The icing on the cake is that UniFi is much more than just business intelligence and integration. Our platform comes with dozens of pre-installed Foundation Apps, supports unlimited use cases, and packs features that you can use to build your own custom business apps without coding. 

    Ready to Transform Your Profitability Metrics? 

    If your finance team is struggling to provide the insights your business needs, it’s time to make a change.  

    Schedule a free call with us to learn how NetSuite and UniFi from FinanSys can bridge the gap between finance and operations. Book your call here. 

    Let’s ensure your business is equipped to thrive in the fast-paced software industry.

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    • Why SunSystems Cloud and UniFi Outperform Sage 50, Kefron P2P and Outsourcing 
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      • About FinanSys
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        • SunSystems Financials
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        • Query & Analysis Reporting
        • Sharperlight Reporting
        • Process Automation for SunSystems
        • Bank Payments
        • Making Tax Digital
        • Finansys Cloud
        • Spindle Document Delivery
        • Infor d/EPM
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